'i thought you did a great job of staying in touch with the local florists and with me, as we had to change the local florist when my friend left the hospital earlier than expected. The arrangement was not quite what i ordered, but it was yellow, and roses, and they were happy with it. Thanks for your attentiveness.'
'Excellent timely service and good quality flowers.'
'I was very happy to receive notice that the flowers had been delivered!! There was some concern about getting them there before the visitation, since I ordered them only this morning. The person taking my order over the phone was polite and easy to deal with. Overall, it was a positive experience.'
You won't be able to dismiss this by usual means (escape or click button), but you can close it programatically based on user choices or actions.