'i thought you did a great job of staying in touch with the local florists and with me, as we had to change the local florist when my friend left the hospital earlier than expected. The arrangement was not quite what i ordered, but it was yellow, and roses, and they were happy with it. Thanks for your attentiveness.'
'The flowers you delivered were wonderful, beautiful, and greatly appreciated by our family.'
'Handled our out-of-town request for flowers very well; excellent communications.'
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